Top 10 Challenges Executives May Face During Media Interviews and How to Overcome Them
This article outlines the top ten challenges faced by company spokespeople during media interviews and offers ten practical solutions to overcome them.
No PIO? How Smaller Police Departments Mitigate Their Communication Challenge Without A Dedicated PIO
Larger police departments have a Public Information Officer (PIO) to handle proactive and reactive communications with a wide array of stakeholders, including members of the public
Some Of The Risks Your Business Could Face In 2019
Over the past few months many publications have carried articles referencing expert sources that identified the top risks of 2019. With so many postulations, how do we know what ri
Eight Reputation Protection Plans Your Small Business Needs Now
We have all witnessed the tragedy of a company, particularly a small business, investing substantial amounts of money and time to build a reputation only to see it all collapse due
Active Shooter Crisis Communications: Working with Law Enforcement and the Media
Responsible companies and organizations know they need to build and protect their brands and reputations and prepare to face the unthinkable. Key stakeholders such as employees, cu
PR Lesson 5: British Airways: 75,000 Stranded Passengers; Their Lost Luggage And Poor Business Continuity Crisis Communications
Customers are negatively impacted by events beyond their control on a daily basis. But a simple annoyance can become a grueling ordeal when compounding factors such as poor communi
When Small Businesses Face a Crisis, Failing to Plan is Planning to Fail
In a recent Associated Press article entitled “Small businesses can feel bigger effects from a PR disaster,” Joyce Rosenberg writes that small businesses are more likely to sus
Top Ten Data Breach Communication Errors
Data breaches continue to make headlines around the world. Many companies think they are fully prepared to communicate in the wake of a breach. But are they? Is having a basic cris