PR Lesson 5: British Airways: 75,000 Stranded Passengers; Their Lost Luggage And Poor Business Continuity Crisis Communications
Customers are negatively impacted by events beyond their control on a daily basis. But a simple annoyance can become a grueling ordeal when compounding factors such as poor communi
PR Lesson 3: Tinder Learns the Hard Way: Why Message Readiness is Key to a Successful Interview
In the aftermath of the London Evening Standard’s November article on Tinder CEO Sean Rad, according to CNBC, Internet commenters “collectively pointed and laughed” at Rad �
PR Lesson 1: Be Your Own Spokesperson: What A Nevada Brothel Owner Can Teach You About Crisis Communications
Recently basketball player Lamar Odom, Khloe Kardashian’s husband (technically they were still married when this incident took place), was found unconscious in a Nevada broth