FOUR GREAT PR LESSONS FROM THE NEW YORK STATE POLICE
The New York State Police (Troopers) exhibit at the recent 2017 New York State Fair provided several significant public relations (PR) lessons. Many people were drawn to the State
PR Lesson 5: British Airways: 75,000 Stranded Passengers; Their Lost Luggage And Poor Business Continuity Crisis Communications
Customers are negatively impacted by events beyond their control on a daily basis. But a simple annoyance can become a grueling ordeal when compounding factors such as poor communi
PR Lesson 3: Tinder Learns the Hard Way: Why Message Readiness is Key to a Successful Interview
In the aftermath of the London Evening Standard’s November article on Tinder CEO Sean Rad, according to CNBC, Internet commenters “collectively pointed and laughed” at Rad �
Five Strategic Public Relations Lessons from Five Year Olds
In a previous article we explored three lessons in crisis management that three year olds can teach us. While there are significant crisis factors that these children can teach us,